One Stop Specialist I

📋 Description

• Provide comprehensive student support across multiple administrative areas
• Serve as primary contact for students on financial aid, accounts, registration, and inquiries
• Collaborate with internal teams to resolve student issues and maintain service standards
• Support enrollment through completion and assist with military-affiliated students
• Maintain accurate records and ensure compliance with institutional procedures
• Perform administrative tasks to support departmental goals

🎯 Requirements

• Associate degree or equivalent experience required
• Minimum 2 years in student financial aid, student accounts, customer service, or related field
• Bachelor’s degree in accounting, finance, or related field preferred
• Higher education experience a plus
• Strong customer service, interpersonal, listening, and problem-solving skills
• Clear written and verbal communication

🎁 Benefits

• Competitive hourly compensation from $19.00 to $22.00 per hour
• Remote work opportunities with flexible scheduling
• Medical, dental, and vision insurance with spending accounts
• Paid holidays and generous time off
• Biweekly half-day Fridays
• Life, disability, accident, legal, identity protection, and student debt support