Operational Excellence Coordinator

📋 Description

• Lead OEX team for demand audiences (private passengers, corporate clients)
• Optimize and control efficient, reliable processes to ensure superior service
• Identify improvement opportunities across the customer journey stages
• Lead improvement projects with effective, scalable, and efficient solutions
• Implement AI tools and automate tasks to scale operations
• Align global project guidelines for local implementation and escalate needs

🎯 Requirements

• Engineering degree or related, 3+ years in process optimization/continuous improvement
• 2-3 years of direct team leadership, preferably analytical/technical profiles
• Advanced Excel/Google Sheets skills (required)
• Experience with BI tools: Tableau, Power BI, or Looker
• Proven experience implementing AI workflows to optimize operations
• Excellent communication skills and ability to manage multiple fronts

🎁 Benefits

• Health insurance plan OSDE 210
• Flexible hours, remote work, full remote weeks
• Benefits and discounts with Club LA NACIÓN
• Recharge Day: third Friday of the month off
• Cabify days: one extra week of vacation
• Fun events and work equipment provided