Operational Resilience Manager

📋 Description

• Guide first-line teams across North America in meeting operational resilience policies and
• Advise regional executives and senior leaders on resilience risks affecting critical business
• Lead regional crisis response under the Global Crisis Management Framework, including coordination
• Develop and test crisis response plans and playbooks through scenario exercises and stakeholder
• Oversee business continuity, technology recovery, backup restoration, and resilience planning and

🎯 Requirements

• 4+ years experience in business continuity and operational resilience programs.
• Experience leading crisis management incidents, response teams, or crisis simulation exercises.
• Experience conducting resilience risk assessments and tracking remediation actions.
• Experience advising senior stakeholders and supporting cross-functional teams.
• Knowledge of risk management and business continuity planning and testing.
• Experience with technology or cyber resilience, cloud services, or technology recovery is preferred.

🎁 Benefits

• Great compensation package and bonus plan
• Core benefits including medical, dental, vision, and matching 401K
• Flexible work environment, ability to work remote, hybrid or in-office
• Flexible time off including volunteer time off, vacation, sick and 12-paid holidays