Operational Resiliency Engineer

📋 Description

• Acknowledge and triage incidents; apply runbooks to restore service quickly and consistently
• Design and implement metrics and monitors for our distributed app; integrate with the SRE observability framework
• Develop and improve runbooks for FCM processes; ensure clear, repeatable procedures
• Understand and maintain the DAG for all FCM processes; ensure correct sequencing and reliable execution
• Implement robust monitoring and logging with OpenTelemetry
• Update technical docs for FCM critical paths; set SLA/SLO/SLI targets

🎯 Requirements

• BS or MS in CS/SE or related field, or equivalent practical experience
• 2+ years of experience with distributed systems in production
• Comfort using AI tooling to improve workflows and surface insights
• Strong understanding of security best practices for backend services
• Excellent verbal communication with a collaborative, team-first approach

🎁 Benefits

• Generous PTO
• 7 Paid Holidays Annually + 5 Conditional Holidays Annually
• 1 Service Day Annually
• 401k with 3.5% Company Match
• Paid Parental Bonding Leave
• Health, Vision, Dental Coverage