Operational Support Associate

📋 Description

• Delivering exceptional rental experiences by guiding customers through vehicle options, protection
• Supporting customers throughout their rental journey, ensuring satisfaction, collecting feedback
• Overseeing fleet operations, including vehicle readiness, inventory management, coordination with
• Ensuring vehicle cleanliness, performing routine checks, and assisting with driving and staging to
• Maintaining accurate records of inventory, service updates, and customer interactions while

🎯 Requirements

• Strong sales and communication skills, persuasive, confident, and driven by performance-based
• Strong background in customer service and passionate about delivering exceptional experiences
• Organizational and technical skills: manage logistics, scheduling, and documentation; quickly adapt
• Team collaboration: thrive in a team-oriented environment and adjust smoothly to changing business
• Flexibility: available to work a variety of shifts, including evenings, weekends, and holidays
• Licensing and eligibility: at least 18 years old, authorized to work in the U.S., and hold a valid

🎁 Benefits

• Comprehensive benefits package: healthcare coverage (medical, dental, vision), life insurance
• Paid time off and holidays: PTO, sick leave, and time and a half for working on public holidays
• Employee Assistance Program
• Exclusive employee rentals: employee-only rental rates, family rental options, and exclusive
• Uniform with weekly dry cleaning