Operations Analyst, Demand Operations Service Quality

Added
1 day ago
Type
Full time
Salary
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Related skills

r sql google sheets python data visualization

πŸ“‹ Description

  • Provide analytical and operational support across Demand Ops & Service Quality
  • Build dashboards for Ops Managers to self-serve data
  • Investigate escalated metrics and support marketplace enablement
  • Collaborate with cross-functional teams to align on opportunities
  • Report to Head of Demand Ops & Service Quality

🎯 Requirements

  • 5-10 years in analytical roles
  • Expert SQL, advanced Excel/Sheets, data visualization
  • Strong communication to present to senior leadership
  • Bridge data science and operations to drive improvements
  • Curiosity and comfort with ambiguity; build structure from data
  • Bachelor7s degree in Business, Ops, Data Science, Math, or related

🎁 Benefits

  • Base salary range $130,000 - $160,000 USD
  • Discretionary annual bonus and equity incentives
  • Generous company benefits
  • Opportunity to upskill team with AI tools
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