Operations Associate

📋 Description

• Process, proofread, format, and distribute client copy across domestic and international circuits
• Verify that content is distributed to the correct circuit at the specified time and that website
• Review press releases and related content for syntax, punctuation, formatting, attribution
• Manage client orders through successful completion while understanding client needs, providing
• Maintain strong relationships with internal and external stakeholders by responding effectively to
• Maintain accurate records of customer interactions, account information, orders, correspondence

🎯 Requirements

• At least 3 years of experience in content editing, proofreading, client relationships, or a closely
• Outstanding written and verbal English communication skills, including strong grammar, syntax
• Excellent organizational and time-management skills, with exceptional attention to detail and the
• A customer-centric mindset and a genuine commitment to providing responsive, accurate, and
• Be proactive, detail-oriented, and comfortable working in a fast-paced environment where priorities
• Demonstrate the ability to communicate effectively with both internal and external stakeholders and

🎁 Benefits

• Opportunity to work in a global, collaborative environment focused on communications, media
• Exposure to international content distribution workflows and a broad range of client communications.
• A role combining editorial work, operations, quality assurance, client service, and reporting
• Opportunities to develop expertise in communication distribution platforms, workflow systems, and
• An inclusive work environment that values diverse perspectives, collaboration, curiosity, and
• The opportunity to contribute to high-quality service delivery while developing strong