Troubleshoot and solve external user issues
Analyze our processes and instigate changes to scale our operations and improve user experience
Work closely with other Stripe teams to improve our product offerings and messaging around new products and features
Learn how Stripe operates from the ground up and make an impact on the organization
Be part of building a brand-new team and operational culture for Stripe
Partner with global operations specialists or business process owners to run a critical workflow

🎯 Requirements

You have a user-first mindset and are energized by solving difficult problems
You have excellent written and verbal communication skills
You excel in critical thinking and problem solving
You have prior experience in customer service or user-facing operations
You enjoy learning about technical products and processes; you're organized and proactive
You have a process-oriented mindset and the ability to get things done

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