Stripe

1,001-5,000 employees
181 jobs posted

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Operations Associate - Product Support Operations (CDMX)

Added

12 days ago

Location

🇲🇽 Mexico City

Type

Full time

Salary

Salary not provided

Related skills

customer support sql process improvement english operations

📋 Description

Troubleshoot and solve external user issues
Communicate resolutions to end users in English
Analyze processes and drive changes to scale operations
Collaborate with Stripe teams to improve product offerings and messaging
Gain insights into how Stripe customers scale and operate
Learn how Stripe operates from the ground up and make an impact

🎯 Requirements

User-first mindset; energized by solving difficult problems
Excellent written and verbal communication
English proficiency for business contexts
Strong analytical thinking and problem solving
Experience in customer service or user-facing operations
Familiarity with SQL for investigations

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