Operations Client Partner

📋 Description

• Build trusted relationships with clients and contribute to a positive client experience.
• Manage operational requests, investigations, and issue resolution in a timely and effective manner.
• Lead regular client meetings to discuss operational performance, delivery timelines, risks, and progress updates.
• Advise clients on operational processes, data delivery, capabilities, and best practices.
• Partner closely with operations, commercial, and client-facing teams to resolve client queries and challenges.
• Act as the primary point of contact for operational topics and escalations.

🎯 Requirements

• 1–3 years of experience in client-facing, operations, or related roles.
• Bachelor's degree or equivalent professional experience.
• Strong client orientation with an interest in understanding end-to-end operational processes.
• Ability to translate business requirements into operational solutions.
• Strong relationship-building and stakeholder management skills.
• Good knowledge of Microsoft Excel.

🎁 Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)