Operations Coordinator

📋 Description

• Remote role coordinating real-time staffing and scheduling for care delivery.
• Handle same-day changes, urgent communication between clients, families, and Care Pros.

🎯 Requirements

• 3+ years of experience in customer service or operations in healthcare, staffing, or call center.
• Hands-on experience with real-time scheduling, dispatch, or triage.
• Tech fluency; comfort using CRM, EMR, or workforce management tools.
• Strong written and verbal communication; de-escalation and empathy skills.
• Reliable attendance and commitment to training and ongoing shifts.
• Proven ownership and accountability in previous roles.

🎁 Benefits

• Base pay is USD 21.60 per hour; hourly hiring range reflected.
• Equity and 401K with up to a 4% match; medical, dental, vision coverage.
• Short/long-term disability and life insurance fully employer paid; voluntary additional Life
• Generous time off, mental health benefits, wellness, and discount programs.