Medfar

201-500 employees
14 jobs posted

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Operations Coordinator - Technical Support

Added

4 minutes ago

Location

🇨🇦 Montreal

Type

Full time

Salary

Salary not provided

Related skills

salesforce windows chatgpt google workspace generative ai

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📋 Description

Configure and maintain tools used by Technical Support.
Document, update, and share departmental procedures.
Identify gaps and recommend process improvements.
Compile and present performance metrics.
Train and onboard new staff on procedures and tools.

🎯 Requirements

DEC or university degree in related field.
3–5 years in technical or operations roles.
Strong Salesforce knowledge; power user asset.
Experience with generative AI tools (ChatGPT, Claude) and AI automation.
Proficiency with Windows, Google Workspace, and Office tools.
Bilingual in French and English (spoken and written).

🎁 Benefits

Remote work and flexibility
Healthcare insurance from day one
RRSP contribution
Paid time off: 3 weeks
IT equipment provided, with additional gear if needed
Internal growth opportunities and promotions

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