Operations Data Analyst

📋 Description

• Provide analytical support across core operational workflows, with a focus on physical operations
• Build and maintain dashboards that provide clear, structured visibility of operational performance
• Identify trends and drivers within operational datasets and communicate findings clearly to
• Translate stakeholder questions into structured analytical approaches
• Deliver medium-complexity analyses end-to-end
• Support deeper or higher-risk investigations in collaboration with Senior Analysts

🎯 Requirements

• 2–4 years’ experience in analytics or business intelligence
• Experience analysing operational performance data
• Understanding of metrics such as dispatch rate, SLAs, workflow volumes, and conversion funnels
• Experience working with multiple data sources
• Experience in fast paced network environments
• Able to write basic SQL & understands SQL fundamentals to be able to validate independently

🎁 Benefits

• 25 Days Holiday (+ public holidays)
• Private healthcare, including dental and vision cover
• Employee Pension with Smart Pension and enhanced parental leave
• Cycle-to-work and Electric Car schemes
• Free monthly products from Dermatica and MedExpress, plus family discounts
• Home office allowance