Operations Director

📋 Description

• Lead day-to-day operations for the Delhi-based creative team across multiple shifts and workstreams.
• Serve as a senior regional contact for client stakeholders and Monks leadership.
• Oversee intake, prioritization, staffing, production, review, approval and final delivery.
• Translate incoming demand into clear capacity plans, assignments, timelines and escalation paths.
• Manage and support producers or project managers responsible for individual shifts and deliverables.
• Maintain visibility across active work, team capacity, deadlines, risks, dependencies and approvals.

🎯 Requirements

• 10+ years of experience in creative operations, production, program management or project
• Demonstrated experience leading large or multi-shift creative production teams.
• Strong client-facing experience and confidence communicating with senior stakeholders.
• Experience managing rapid-turn digital, web, editorial, design and motion deliverables.
• Proven ability to build scalable processes and maintain operational consistency across teams and
• Strong capacity-planning, resource-management, trafficking and delivery-management skills.