Operations Lead

📋 Description

• Manage demand forecasting and purchasing across sales channels, coordinate with manufacturers, and
• Oversee domestic and international freight, customs clearance, retail warehousing, e-commerce
• Monitor costs, service levels, and error rates while designing an efficient fulfillment network
• Ensure reliable deliveries to retail partners by managing order requirements, delivery windows
• Establish scalable workflows, operational KPIs, tools, and documentation that reduce dependency on
• Develop customer service tools, processes, and goodwill policies, using recurring customer feedback

🎯 Requirements

• Several years of experience in operations, supply chain, or logistics involving physical products.
• Direct responsibility for inventory, purchasing, warehousing, product availability, or delivery
• A strong understanding of how demand forecasting, procurement, production, working capital
• Experience working with third-party logistics providers (3PLs) and freight forwarders
• The ability to design straightforward, scalable processes from initially unstructured workflows and
• A proactive ownership mindset, with the confidence to solve problems, communicate risks early, and

🎁 Benefits

• Permanent employment contract with a competitive fixed salary and participation in the company's
• A high-impact leadership role with direct access to the founders and the ability to influence key
• A potential career path toward Head of Operations, including the opportunity to build and lead your
• Fully remote working arrangements, with a paid coworking space available in your city if desired.
• A company car or JobRad benefit, depending on your preference.
• Fitness benefits and additional perks.