Operations Lead

📋 Description

• Manage demand forecasting and purchasing across sales channels, coordinate with manufacturers, and
• Oversee domestic and international freight, customs clearance, retail warehousing, e-commerce
• Monitor costs, service levels, and error rates while designing an efficient fulfillment network
• Ensure reliable deliveries to retail partners by managing order requirements, delivery windows
• Establish scalable workflows, operational KPIs, tools, and documentation
• Develop customer service tools, processes, and goodwill policies

🎯 Requirements

• Several years of experience in operations, supply chain, or logistics involving physical products
• Direct responsibility for inventory, purchasing, warehousing, product availability, or delivery
• Strong understanding of how demand forecasting, procurement, production, working capital
• Experience working with third-party logistics providers (3PLs) and freight forwarders
• Ability to design straightforward, scalable processes from unstructured workflows
• Proactive ownership mindset with confidence to solve problems and communicate risks early

🎁 Benefits

• Permanent employment contract with competitive fixed salary and performance-based bonus
• High-impact leadership role with direct access to founders
• Career path toward Head of Operations with team-building opportunity
• Fully remote work with paid coworking space available
• Company car or JobRad benefit
• Fitness benefits and additional perks