Operations Lead – League Owner - Baseball

📋 Description

• Manage end-to-end performance, hardware readiness, and execution across assigned leagues or pillars.
• Track operational metrics, analyze incident trends, and partner with Tech Ops to drive continuous
• Connect Product, Engineering, Field Service, and Operations to ensure successful technology
• Lead post-incident reviews, oversee live operational issue resolution, and escalate strategic risks
• Serve as the main point of contact for league partners, delivering clear operational reporting and
• Mentor Coordinators and Supervisors, address skill gaps, and optimize staffing to ensure high

🎯 Requirements

• Demonstrated experience leading complex live operations within sports technology, broadcast, or
• Strong operational leadership with experience coordinating cross-functional teams and managing
• Working knowledge of live capture systems, hardware deployments, operational infrastructure, and
• Excellent communication and stakeholder management skills, with the ability to build strong
• Proven ability to make informed operational decisions in fast-paced, high-pressure environments.
• Strong analytical and problem-solving skills with experience using operational data to drive