Operations Manager

📋 Description

• Lead, mentor, and develop a team of Area Managers and their teams to ensure strong leadership, high
• Oversee daily operations within the Returns Warehouse, ensuring targets are met for processing
• Maintain and promote a culture of safety, ensuring OSHA compliance and adherence to internal safety
• Monitor performance metrics and conduct regular operational reviews to ensure productivity and
• Collaborate cross-functionally with HR, Finance, Safety, Facilities, and Inventory Control teams to
• Drive and execute continuous improvement initiatives using Lean, Six Sigma, and Kaizen

🎯 Requirements

• 5+ years of operations leadership experience with 2+ years managing salaried leaders (e.g., Area
• Bachelor’s degree in Business, Operations, Supply Chain, or a related field (or equivalent
• Demonstrated success in leading teams to achieve KPIs and operational goals in a fast-paced
• Availability to work a flexible schedule, including weekends, nights, and holidays as needed.
• Experience overseeing returns or reverse logistics operations in a high-volume environment.
• Familiarity with Lean, Six Sigma, and continuous improvement practices. (Preferred)