Operations Manager

Added
9 days ago
Type
Full time
Salary
Salary not provided

Related skills

marketing operations people management quality assurance project management recruitment

📋 Description

  • Overseeing the team's daily operation and workload distribution.
  • Manage quality control processes and monitor KPIs.
  • Review resource allocation and team member capacities.
  • Ensuring compliance with Service Level Agreements such as quality assurance and time to market activity.
  • Review client status' feedback and needs.
  • Lead people management including recruitment and staff development.

🎯 Requirements

  • 3-5 years of proven ability to establish and maintain strong client relationships.
  • 3-5 years of experience with people and performance management and resourcing.
  • Experience with digital production or marketing, commercialization of services or process optimization.
  • Strong ability to collaborate with various stakeholders.
  • Proven project management skills.
  • Excellent communication in English.
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