Operations Manager, DC ( Maryland )

📋 Description

• Accountable to client SLA agreements and site-specific quality and fulfillment targets.
• Create and manage day to day operational strategy ensuring the campus operates in a safe, and
• Actively contribute to the development of direct reports.
• Full work week responsibility of client or clients (including 2nd shift & weekend/donut shifts
• Lead Individual Performance Management program for area.
• Responsible for planning, prioritizing, and communicating shift directives to insure efficiency

🎯 Requirements

• Bachelor’s degree strongly preferred / HS Degree or GED required.
• Experience working with process improvement ideologies, e.g., LEAN, Six Sigma, or similar / Six
• Minimum of 2 years of progressive Operations experience in a manager role.
• Experience leading up to 100 associates.
• Experience in creating productivity improvement through continuous improvement efforts.
• Execution focused.