Lead the Directed Content Analysts pods to deliver high-quality, relevant content.
Oversee bilingual analysts (Mandarin speakers) and team development.
Set KPIs, track performance, and ensure quality and relevance.
Identify bottlenecks, optimize processes, and improve pod efficiency.
Collaborate with Project Managers and Sector Leads on coverage goals.
Troubleshoot issues and implement process improvements across pods.

🎯 Requirements

Inspiring leader with experience managing distributed analysts.
People manager who coaches, sets goals, and gives feedback.
Strong hiring, onboarding, and performance development track record.
Data-driven with ability to set KPIs and monitor outcomes.
Excellent communicator with internal and external stakeholders.
Entrepreneurial, focused on scalable processes and culture.

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