Operations Manager - eCommerce & DTC

📋 Description

• Oversee day-to-day operations across the business, proactively identifying bottlenecks, resolving
• Design, document, and implement standard operating procedures (SOPs), workflows, and scalable
• Coordinate supply chain activities, including purchasing, inventory planning, supplier management
• Oversee inventory levels, third-party logistics (3PL) providers, warehousing, shipping, and order
• Support and coordinate customer service operations, ensuring effective workflows, high service
• Contribute to recruitment, onboarding, performance management, and team development

🎯 Requirements

• At least 3 years of experience in Operations, General Management, or similar leadership role
• Direct, in-house experience operating a physical-product DTC or eCommerce brand
• Experience managing several business functions rather than specializing in a single area
• Hands-on experience in supply chain management, inventory planning, purchasing, logistics, order
• Proven ability to develop, document, and implement SOPs, workflows, and scalable processes
• Experience hiring, onboarding, managing, and developing teams

🎁 Benefits

• Fully remote work from Romania
• High-impact ownership across key operational functions
• Close collaboration with founders
• Broad operational exposure across supply chain, fulfillment, customer service, people management
• Autonomy and responsibility to drive projects independently
• Opportunity to build scalable systems and processes