Operations Manager, Maintenance - East Coast

📋 Description

• Lead the internal maintenance function as a scalable, revenue-supporting business unit
• Own maintenance service standards, response times, and quality control across markets
• Ensure homes remain safe, functional, and guest-ready year-round
• Review and triage all incoming maintenance work orders
• Determine whether issues can be completed internally or require vendor escalation
• Assign priority levels (emergency, urgent, routine)

🎯 Requirements

• 8-12+ years in residential maintenance operations, property services, or facilities leadership
• Experience managing multi-market maintenance teams
• Strong triage judgment and emergency response experience
• Financial acumen related to service billing, labor utilization, and cost control

🎁 Benefits

• Competitive base salary and meaningful equity
• Discretionary time off
• Premium medical, dental, and vision coverage for you and your family
• Sponsored memberships to One Medical, Peloton, and WellHub
• 401(k)
• Paid parental leave for primary and secondary caregivers