Operations Manager, Stripe Delivery Centre

Added
26 days ago
Type
Full time
Salary
Salary not provided

Related skills

reporting data analysis operations metrics

๐Ÿ“‹ Description

  • Launch and grow Stripe Delivery Centers operations
  • Recruit, manage, and develop Operations Associates
  • Set goals and provide regular feedback on performance
  • Use data to drive decisions and improve processes
  • Deliver exceptional user experience and reliability
  • Partner with cross-functional teams to solve issues

๐ŸŽฏ Requirements

  • 8+ years leading operations support teams
  • Cross-functional collaboration to deliver initiatives
  • Experience delivering weekly and monthly metrics
  • Excellent written and verbal communication
  • Partner effectively with internal stakeholders
  • Identify and remediate quality gaps in team performance
  • Passion for process improvement and innovation
  • Weekend-day availability with weekday off (SDC hours)
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