Operations Regional Field Manager

📋 Description

• Lead, coach, and develop a remote team of 20+ field specialists, fostering accountability and
• Conduct regular one-on-one meetings, performance evaluations, coaching sessions, and employee
• Support recruitment, onboarding, training, and ongoing development of new team members.
• Manage daily regional operations, including workload distribution, staffing capacity, resource
• Monitor key operational metrics such as quality, productivity, utilization, accuracy, customer
• Analyze performance reports, identify improvement opportunities, and implement action plans to

🎯 Requirements

• Bachelor’s degree required.
• 5+ years of experience in insurance claims, restoration, field services, operations leadership, or
• Proven experience managing remote employees and leading distributed teams.
• Demonstrated ability to build high-performing teams through coaching and development.
• Strong analytical and problem-solving skills with ability to interpret operational data and drive
• Excellent written and verbal communication with strong stakeholder management.

🎁 Benefits

• Competitive compensation package.
• Full-time remote work opportunity.
• Opportunity to lead and influence a large regional operations team.
• Career growth within a technology-driven environment.
• Collaborative workplace focused on employee development and continuous improvement.
• Professional development through coaching, training, and leadership experiences.