Operations Specialist I

📋 Description

• Set up new orders per SOPs and client instructions.
• Rapidly move between multiple critical tasks.
• Confirm milestones are completed on time.
• Navigate airline booking and tracking websites.
• Provide proactive customer updates on delays and deviations.
• Follow all process and communication standards across platforms.

🎯 Requirements

• Proficiency with airline booking and tracking systems.
• Strong customer communication and relationship skills.
• Ability to follow SOPs and client-specific instructions.
• Problem solving and situational awareness for logistics.
• Knowledge of airway bills and driver coverage coordination.
• Detail-oriented with strong multitasking and time management.

🎁 Benefits

• Health, vision, and dental coverage options.
• 401K company contribution program.
• Professional learning and training reimbursements.