Operations Specialist I, Aerospace & Defense (US)

📋 Description

• Operate the Airspace Platform to manage time-critical orders.
• Set up new orders per SOPs and client instructions.
• Track milestones and update customers on deviations.
• Navigate airline booking and tracking sites for shipments.
• Provide proactive updates and escalate issues early.
• Review communications across platforms to stay informed.

🎯 Requirements

• Excellent written and verbal communication
• Strong attention to detail and multitasking
• Experience with airline booking and airway bills
• Problem-solving and proactive decision-making
• Ability to follow SOPs and standard processes
• Customer-focused with calm under pressure

🎁 Benefits

• Health, vision, and dental coverage
• 401(k) company contributions
• Professional learning reimbursements
• Remote-friendly work culture