Operations Specialist III, High-Tech (UK)

📋 Description

• Independently resolve escalated issues using provided resources with minimal assistance
• Help resolve team escalations and answer questions
• Balance speed, cost, and customer impact to avoid unnecessary escalations
• Manage order status from start to finish and communicate updates to customers
• Ensure compliance with time-critical logistics requirements and platform usage
• Provide proactive problem-solving to maintain service levels

🎯 Requirements

• Hold and maintain Dangerous Goods Certification; follow current DG policy
• Knowledge of international import/export regulations and requirements
• Ability to make educated decisions under pressure; manage risk and compliance
• Strong communication with customers, commanders, and agents
• Understand margin vs total cost and approve related charges
• Familiarity with time-critical logistics operations and platform workflows

🎁 Benefits

• One Team culture and collaboration
• Positive impact on customers, industry, and world
• Passionate, mission-driven teammates
• Transparent communication within team and with customers
• Innovative culture with continuous improvement
• Equal Employment Opportunity and E-Verify participation