Operations Strategy Lead, Revenue Platform

📋 Description

• Lead and coach a team of 5 ICs focused on payments, subscriptions and fraud operations
• Set vision and direction for the team, balancing people development with product-like ownership
• Partner with Product Managers and Engineering Leads to influence the product roadmap with
• Drive root cause analyses and fixes at the source to reduce volume and improve quality
• Evolve QA toward a scalable, data-driven quality framework with automation when beneficial

🎯 Requirements

• Proven coaching and development of high-performing teams
• Experience setting direction and measurable continuous improvement
• Comfort with data; SQL or dashboarding experience is a plus
• Knowledge of payments, subscriptions, or fraud and navigating complex processes
• Ability to roll out process changes across teams with lasting impact

🎁 Benefits

• Equity packages
• Inclusive parental leave policy
• Vibe & Thrive wellbeing allowance
• Flexible leave options