Operations Tech Lead

📋 Description

• Lead and supervise the Senior Operations Analysts team, ensuring full operational coverage and
• Serve as the primary escalation point for complex operational issues, coordinating resolution
• Conduct shift handover briefings, communicating ongoing incidents, pending tasks, and critical
• Monitor team performance, provide real-time coaching, and identify development opportunities for
• Foster a culture of ownership, accountability, and continuous improvement within the team.
• Oversee and participate in the execution of operational tasks involving servers, storage

🎯 Requirements

• Advanced English communication skills (B2 or higher)
• Proven experience leading or mentoring technical teams in a data center or infrastructure
• Deep expertise with server hardware, including diagnostics, replacements, upgrades, and fleet
• Strong understanding of data center standards, rack layouts, cabling, power distribution (PDU), and
• Advanced knowledge of Linux system administration (CentOS, Ubuntu, or similar), including
• Solid knowledge of Windows Server environments

🎁 Benefits

• Flexible working environment – a remote-first culture with coworking options available
• Generous leave plans – including, parental leave, birthday leave, and a purchased annual leave
• Health and wellness support – through a wellness allowance and employee wellbeing initiatives
• Comprehensive learning support – generous study and training allowance plus paid study leave
• Creative, modern workspaces – designed to inspire when you're not working remotely, plus access to
• Motivated, inclusive team – work alongside industry experts and fresh talent