Ops Builder - Sénégal / Ivory Coast

📋 Description

• Take charge of critical and ambiguous issues with direct, visible impact on members every day.
• Build and develop the operational infrastructure to scale from 30,000 to several hundred thousand
• Construct a large-scale claims management engine: automate file analysis, reimbursements, and
• Industrialize provider network management: structure oversight of 1,200+ health facilities and 400+
• Deploy operations in new countries: build an operating model from scratch, integrate local
• Implement operational excellence tracking: monitor volumes, efficiency, SLAs, and financial

🎯 Requirements

• 3 to 5 years of experience in a scale-up or demanding entrepreneurial environment.
• Perfect command of French and an advanced level of English.
• Ability to define a vision and translate it into a concrete action plan, integrating business
• Ability to build and optimize processes ensuring quality, performance, and scalability.
• Enjoy creating products and services from scratch with a user-centered, data-driven approach.
• Comfort in highly ambiguous environments without predefined operating procedures.

🎁 Benefits

• Type of contract: CDI (permanent contract).
• On-site at our offices in Dakar or Abidjan, in close collaboration with a passionate local team.
• All necessary tools to give your best.
• Comprehensive health insurance via Alan for you and your family.
• Learning and training opportunities: flexible HR policy, budgets for books and conferences.