Oracle Cloud Support Consultant

📋 Description

• Provide day to day application support for a variety of clients.
• Requirements gathering and documentation for business changes.
• Work with technical consultants to deliver client requirements.
• Liaise directly with clients to ensure all requests for change are properly designed, assessed
• Assist with transitioning clients into support post Cloud implementation projects and from
• Identifying persistent problems and work with key stakeholders to address the root causes.

🎯 Requirements

• A minimum of 1-2 years’ experience as an application support analyst or similar role.
• Experience in Oracle implementations and/or upgrades
• Experience of any or all: General Ledger, Subledger Accounting, Payables, Payments, Receivables
• Must have good experience translating business requirements and design into functional solutions
• ITIL process Knowledge
• Experienced user of defect tracking systems, including the extraction of key data for weekly

🎁 Benefits

• Share in our success with our Quarterly Performance-Related Profit Share Scheme
• Strong Career Progression & mentorship coaching through our Strength in Balance &amp
• Flexible/remote working
• Financial Wellbeing initiatives including Pension, Private Healthcare Cover, Life Assurance
• Employee Wellbeing schemes including Gym Discounts, Bike to Work, Fitness classes, Mindfulness
• Generous holiday allowance, enhanced maternity/paternity leave, marriage/civil partnership leave