Order Management Associate

📋 Description

• Review incoming customer orders for completeness and accuracy.
• Enter and manage customer orders accurately within expected timelines.
• Prepare and process customer invoices, verifying details.
• Handle customer enquiries independently with clear responses.
• Maintain reliable order records and supporting documentation.
• Collaborate with operations and supply chain to resolve issues.

🎯 Requirements

• Demonstrated ability to evaluate, process, and manage orders accurately.
• Customer-oriented mindset with professional enquiry management.
• Strong written and verbal communication skills.
• Analytical and problem-solving abilities.
• Organizational skills to manage multiple orders and deadlines.
• Familiarity with Microsoft CRM (MSCRM) or Dynamics 365 preferred.

🎁 Benefits

• Competitive benefits package
• Healthcare benefits eligible
• Paid time off
• Flexible work arrangements (remote)
• Professional development opportunities
• Global business exposure in life sciences