Order to Cash Operations Lead

📋 Description

• Own end-to-end OTC execution across order intake, quote/order validation, provisioning alignment
• Operate AR collections, credit and cash application workflows across the full customer lifecycle.
• Govern offshore BPO execution across OM, Billing, and AR workstreams through daily and weekly queue
• Partner cross-functionally with GTM, Deal Desk, Legal, Customer Success, Revenue Accounting
• Build and maintain scalable SOPs, playbooks, controls, dashboards, and operating cadences so the
• Identify and drive automation and AI-enabled workflow improvements across order validation, invoice

🎯 Requirements

• Strong end to end Order-to-Cash foundation with hands-on experience across order-to-invoice and
• Ability to operate across Order Management, Billing Operations, AR Collections
• Experience in complex, high-growth environments with usage-based, subscription, enterprise SaaS
• Strong data and systems fluency across CPQ, ERP, billing, payment, and reporting workflows; able to
• BPO or offshore operating experience, including queue governance, SOP adherence, quality checks
• Controls and audit-readiness mindset, including SOX-aware documentation, approval frameworks

🎁 Benefits

• Hybrid work model of 3 days in the office per week
• Relocation assistance to new employees