Osakonnajuhataja H&M Jõhvi (40h/n)

📋 Description

• Lead the team to provide outstanding customer experience, ensuring great operational and visual
• Take responsibility for strengths of the store and department, analyze sales results, identify
• Manage team planning, scheduling and ensure smooth opening and closing routines.
• Recruit, engage and develop your team while fostering an inclusive and collaborative culture
• Stay up-to-date with fashion trends, customer preferences and competitors to maintain competitive
• Represent yourself and the brand positively in all customer interactions.

🎯 Requirements

• Retail management and operations experience.
• Knowledge of sales planning, analysis and follow-up using customer-centric tools and reporting.
• Strong and confident leaders who inspire, coach and develop their teams while demonstrating company
• Thrive in a collaborative, dynamic environment with a solution-focused mindset.
• Motivated to create excellent customer experiences while actively promoting and selling products.
• Strong interest in fashion trends, commerciality and competitor knowledge to increase sales.

🎁 Benefits

• 25% staff discount on all H&M Group brands in stores and online (H&M, COS, Weekday, Monki
• Additional discount vouchers throughout the year.
• Flexible work schedule.
• Paid referral program.