OTC – Collections (Executive and Senior Executive)

📋 Description

• Proactively contact customers to collect outstanding payments to improve cash inflow.
• Handle billing disputes and coordinate with internal teams; monitor credit risk.
• Review AR aging, prioritize collections, and resolve discrepancies to minimize bad debt.
• Record and monitor promises to pay; send reminders and escalation notices.
• Provide inputs to finance for cash flow forecasting; reconcile customer accounts.
• Maintain professional relationships with customer finance contacts and improve collection

🎯 Requirements

• Education: Postgraduate (B. Com/Honors) or a bachelor’s degree with relevant OTC experience.
• Experience: Executive (2-4 years) or Senior Executive (4-6 years) in OTC/AR.
• Experience in OTC/Accounts Receivable, SAP, and shared services/customer-facing environments.
• Strong Excel/advanced spreadsheet skills; SAP ERP proficiency.
• Good communication, verbal and written; ability to work in a high-growth, changing environment.
• Location: Mumbai (Airoli) and Bangalore; shift 8.5 hours/day (Singapore Shift); hybrid work

🎁 Benefits

• Work from Home during Singapore Shift (current project needs).
• Hybrid work model after transition according to company guidelines.