Outcomes Architect Manager

📋 Description

• Own the Net Revenue Growth performance of your team’s book of business, accountable for both
• Coach OAs on the OA builder motion: AI Transformation Plans, build-beside workshops, value reviews
• Build and run the operating cadence for the team: metrics reviews, account support sessions
• Hire, onboard, and certify new OAs to the GTM builder motion, driving readiness from ramp through
• Partner closely with Solutions Consultant managers and leaders on strategy for expansion and
• Partner with Services leadership to identify complex implementation needs early, create clear

🎯 Requirements

• Frontline management experience leading customer-facing GTM teams in B2B software, ideally across
• Direct experience coaching teams through customer discovery, workflow design, adoption planning
• Strong coaching orientation: you can review a customer call, account plan, mutual success plan, or
• Commercial instincts at the team level: able to read account health, renewal risk, adoption depth
• Deep customer-facing discovery instincts, with the ability to understand business problems, map
• Experience operating in a shared account ownership model with Sales, Solutions, Services, Support

🎁 Benefits

• Highly competitive cash compensation, equity, and benefits
• Total on target earnings (including base salary and on target incentive pay) for this role is