OWA Member Support Specialist

📋 Description

• Coordinate essential administrative and operational activities, including new member onboarding
• Provide technical support during online events, introduce speakers, facilitate Q&A sessions
• Maintain the alliance's digital ecosystem, including Salesforce, Strapi, Mailchimp, Vimeo, Slack
• Manage user access, maintain accurate records, troubleshoot technical issues, coordinate with
• Independently plan, deliver, and continuously improve key initiatives, including the mentorship
• Coordinate project timelines, deliverables, and stakeholder contributions while collaborating with

🎯 Requirements

• Strong organizational and time management skills, with the ability to manage multiple projects and
• Working knowledge of digital tools and platforms, such as CRM systems, website content management
• Ability to maintain data integrity, troubleshoot technical issues, learn new systems, and identify
• A proactive, self-directed approach to work, with the ability to operate independently, respond
• Excellent written and verbal communication skills, including experience producing professional
• Demonstrated diplomacy, emotional intelligence, and the ability to adapt communication to different

🎁 Benefits

• Competitive annual compensation: For candidates based in United States, the advertised annual
• Unlimited paid time off: Access to a flexible paid leave policy.
• Monthly organizational day off: The last Friday of each month is designated as 'Mend Your Heart
• Enhanced sick pay: Additional support during periods of illness.
• Generous leave policies: Bereavement leave, personal emergency leave, and sabbatical leave.
• Enhanced parental leave: Additional support for eligible employees welcoming a child.