P2P Partner Operations Lead

📋 Description

• Own the P2P liquidity provider programme.
• Monitor depth/coverage; improve partner satisfaction and retention.
• Lead and grow a team of account managers.
• Manage liquidity-provider programme, tiers, and retention.
• Lead growth strategy using data; build funnels; drive decisions.
• Support user quality and marketplace health with risk and dispute focus.

🎯 Requirements

• 7+ years in growth/account/relationship mgmt for high-value clients.
• Proven experience leading a team of account managers.
• Experience managing high-volume partner relationships and engagement.
• Strong data and funnel fluency; owns metrics and analytics.
• Background in payments, remittance, fintech; crypto a plus.
• English proficiency; Mandarin required for Greater China markets.

🎁 Benefits

• Competitive total compensation
• L&D programs and Education subsidy
• Team building programs and company events
• Wellness and meal allowances
• Comprehensive healthcare for employees and dependents
• More that we love to tell you along the process