Panel Support Specialist (Data Management Chinese Speaker)

📋 Description

• Effectively address queries and concerns from panel members through email and other communication
• Troubleshoot and address issues reported by panel members (i.e. TV and Digital panels and Content
• Conduct panel member database maintenance and quality control validations from time to time
• Provide support to in panel communications, write and edit high-quality content for various
• Perform detailed data checks and reporting, highlighting any discrepancies or potential issues
• Support in managing database of household, individual and technical information

🎯 Requirements

• Strong communication skills in both spoken English and Chinese, with comfort interacting with panel
• Minimum diploma/ bachelor's degree in marketing, business administration, mass communications or
• Basic knowledge of databases welcomed, how they are managed, and store data, understanding of
• Exceptional attention to detail and ability to manage multiple tasks effectively
• Ability to thrive in a fast-paced environment and work collaboratively in a remote team setting
• A self-starter and able to perform well with minimal supervision

🎁 Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)
• AI tools in recruitment process (fairness, transparency, human oversight; human final decisions)
• Diversity, Equity, and Inclusion commitment