Paralegal - Customer Service (LegalTech)

📋 Description

• Draft and review legal agreements tailored to customer needs.
• Provide customer support via email and online channels.
• Assist with onboarding and integration setup for SCM platforms.
• Answer questions and explain services to prospective customers.
• Conduct legal research and prepare reports for customers.
• Collaborate with teams to improve satisfaction and service.

🎯 Requirements

• Paralegal or client-facing role experience preferred.
• Experience drafting and reviewing legal documents closely.
• Familiarity with LegalTech or SaaS solutions.
• Excellent written English communication.
• Strong analytics, organization, proactive problem-solving.
• Comfortable with Google Docs and web-based tools.
• Able to manage multiple priorities in a fast-paced remote role.
• Experience serving diverse customers.

🎁 Benefits

• Fully remote position based in Slovenia.
• Work in innovative and growing LegalTech environment.
• Startup culture with growth and career development.
• Comprehensive onboarding and ramp-up support.
• Collaborative team with open communication and feedback.
• International environment with passionate colleagues.