Paralegal with a talent for customer service (LegalTech)

📋 Description

• Draft and review legal agreements tailored to customer needs with accuracy and compliance.
• Provide customer support via email and online channels; respond to inquiries and resolve requests.
• Assist onboarding and setup; support integrations with source control platforms.
• Answer questions about the platform and help prospects understand services early.
• Conduct legal research and prepare reports to support service quality.
• Collaborate with cross-functional teams to improve satisfaction and retention.

🎯 Requirements

• Experience as Paralegal or in customer success/support is preferred.
• Experience drafting/reviewing legal documents with attention to detail.
• Familiarity with LegalTech or interest in legal SaaS.
• Excellent written English communication.
• Strong analytical and organizational skills; proactive problem solver.
• Proficient with productivity tools like Google Docs.

🎁 Benefits

• Fully remote position based in Slovenia.
• Opportunity to work in an innovative, growing LegalTech environment.
• Startup culture with growth and career development.
• Comprehensive onboarding and dedicated training.
• Collaborative, supportive team valuing open communication.
• Work with international colleagues in a dynamic setting.