Paralegal with a talent for customer service (LegalTech)

📋 Description

• Draft, review, and tailor legal agreements ensuring accuracy before final review.
• Provide customer support by resolving inquiries and guiding users by email.
• Assist onboarding and account setup, including integrations with source control.
• Support prospective customers by answering platform questions early in their journey.
• Conduct legal research and prepare reports from customer-provided data.
• Collaborate with cross-functional teams to improve satisfaction and service.

🎯 Requirements

• Experience as Paralegal or in Customer Success/Support in a client-facing role preferred.
• Experience drafting and reviewing legal documents with strong attention to detail.
• Familiarity with LegalTech or interest in legal tech and SaaS.
• Excellent written English communication skills.
• Strong analytical thinking, organizational skills, and proactive problem-solving.
• Comfortable using tools like Google Docs and other web-based collaboration platforms.

🎁 Benefits

• Fully remote position based in Slovenia.
• Opportunity to work in an innovative and rapidly growing LegalTech environment.
• Startup culture with strong opportunities for professional growth and career development.
• Comprehensive onboarding program with dedicated training and ramp-up support.
• Collaborative, supportive team that values open communication and constructive feedback.
• Regular team activities and company gatherings to strengthen collaboration.