Paralegal with a talent for customer service (LegalTech)

📋 Description

• Draft, review, and tailor legal agreements for customers.
• Provide exceptional customer support via email and chat.
• Assist onboarding and setup, including integration with source control.
• Help prospective customers understand platform services early.
• Conduct legal research and prepare reports for customer data.
• Collaborate with cross-functional teams to improve service delivery.

🎯 Requirements

• Paralegal or related client-facing role experience preferred.
• Experience drafting and reviewing legal documents with attention to detail.
• Familiarity with LegalTech or interest in legal tech and SaaS.
• Excellent written English communication.
• Strong analytical and organizational skills; proactive problem-solving.
• Comfortable using Google Docs and web-based collaboration tools.
• Ability to manage priorities and adapt in a fast-paced remote environment.
• Experience serving diverse industries or business sizes is an advantage.

🎁 Benefits

• Fully remote position based in Slovenia.
• Innovative and rapidly growing LegalTech environment.
• Startup culture with strong opportunities for growth.
• Comprehensive onboarding with ramp-up training.
• Collaborative team with open communication and feedback.
• Regular team activities and company gatherings.
• International environment with knowledgeable colleagues.
• Opportunity to contribute to innovative legal technology with impact.