Paralegal with a talent for customer service (LegalTech)

📋 Description

• Draft and review legal agreements tailored to customer needs.
• Provide customer support via email and online channels.
• Assist with onboarding and account setup, including integrations.
• Answer platform questions and explain available services early in the journey.
• Conduct legal research and prepare customer-based reports.
• Collaborate with cross-functional teams to improve satisfaction and retention.

🎯 Requirements

• Experience as Paralegal or in customer-facing roles preferred.
• Experience drafting and reviewing legal documents.
• Familiarity with LegalTech concepts or interest in legal tech and SaaS.
• Excellent written English.
• Strong analytical and organizational skills; proactive problem-solving.
• Proficient with Google Docs and similar tools.

🎁 Benefits

• Fully remote position based in Slovenia.
• Innovative and rapidly growing LegalTech environment.
• Startup culture with growth and career development.
• Comprehensive onboarding and ramp-up support.
• Collaborative, supportive team with open communication.
• International environment with meaningful customer impact.