Paralegal with a talent for customer service (LegalTech)

📋 Description

• Draft, review, and prepare customer-specific legal agreements with accuracy.
• Provide customer support by responding to inquiries and guiding users online.
• Assist customers with onboarding and account setup, including integrations.
• Assist prospects by answering questions and explaining services.
• Conduct legal research and prepare reports to support service quality.
• Collaborate with cross-functional teams to improve satisfaction and delivery.

🎯 Requirements

• Experience as Paralegal or in Customer Success/Support is preferred.
• Experience drafting/reviewing legal documents with attention to detail.
• Familiarity with LegalTech or interest in legal tech and SaaS.
• Excellent written English communication.
• Strong analytical, organized, proactive problem-solving.
• Experience with productivity tools like Google Docs.

🎁 Benefits

• Fully remote position based in Slovenia.
• Opportunity to work in an innovative and rapidly growing LegalTech environment.
• Startup culture with strong opportunities for professional growth and career development.
• Comprehensive onboarding program with dedicated training and ramp-up support.
• Collaborative, supportive team that values open communication and constructive feedback.
• Regular team activities and company gatherings to strengthen collaboration.