Paralegal with a talent for customer service (LegalTech)

📋 Description

• Draft, review, and tailor legal agreements for customers.
• Provide customer support via email and online channels.
• Assist onboarding and account setup, incl. integrations.
• Answer questions and guide customers on services early.
• Conduct legal research and prepare reports for customers.
• Collaborate with cross-functional teams to boost satisfaction and delivery.

🎯 Requirements

• Experience as Paralegal or in Customer Success/support preferred.
• Experience drafting and reviewing legal documents with detail.
• Familiarity with LegalTech or interest in legal tech/SaaS.
• Excellent written English communication.
• Strong analytical thinking and proactive problem solving.
• Comfortable with Google Docs and web-based tools.

🎁 Benefits

• Fully remote position based in Slovenia.
• Work in an innovative, rapidly growing LegalTech environment.
• Startup culture with growth and career development.
• Comprehensive onboarding with training and ramp-up support.
• Collaborative, supportive team that values open communication and constructive feedback.
• Regular team activities and company gatherings.