Paralegal with a talent for customer service (LegalTech)

📋 Description

• Draft and review legal agreements tailored to customer needs, ensuring accuracy.
• Provide customer support by answering inquiries and guiding users via email and chat.
• Assist customers with onboarding and setup, including integrations with source control platforms.
• Support prospective customers by answering questions about the platform early in their journey.
• Conduct legal research and prepare reports based on customer information.
• Collaborate with cross-functional teams to improve satisfaction and service delivery.

🎯 Requirements

• Previous experience as a Paralegal or in Customer Success/Support is preferred.
• Experience drafting and reviewing legal documents with attention to detail.
• Familiarity with LegalTech concepts or interest in legal tech and SaaS.
• Excellent written communication skills in English.
• Strong analytical thinking, organization, and proactive problem-solving.
• Comfortable using Google Docs and similar web-based tools.

🎁 Benefits

• Fully remote position based in Slovenia.
• Opportunity to work in an innovative and rapidly growing LegalTech environment.
• Startup culture with strong opportunities for professional growth and career development.
• Comprehensive onboarding program with dedicated training and ramp-up support.
• Collaborative, supportive team that values open communication and constructive feedback.
• Regular team activities and company gatherings to strengthen collaboration.