Partner Engagement Manager, U.S. Army Europe and Africa

Added
21 minutes ago
Type
Full time
Salary
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customer support customer engagement technical support training workflow optimization
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πŸ“‹ Description

  • Clearly communicate user needs to the product team. Maintain a high product proficiency, and excite
  • Understand, request, and effectively leverage Company resources to meet the goals of the Company.
  • Lead or support exercises.
  • Use your observations of our users to recommend product improvements.
  • Identify gaps between existing directorate workflows and effective Onebrief usage, then drive
  • When responding to incidents (product is unavailable, broken, or not delighting the customer)

🎯 Requirements

  • Proven experience in leading operational planning within a military context, preferably at
  • Exposure to large staff planning, through classical training in Professional Military Education or
  • Familiarity and experience with major military planning exercises and the protocols for software
  • Proven ability to expand business presence within a customer location with emphasis on software or
  • Experience in customer support, both face-to-face and remote, and capability to respond to
  • Strong technical skills to master our application, troubleshoot issues and liaise with customers on

🎁 Benefits

  • Offers Equity
  • Offers Bonus
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