Partner Operation Specialist

📋 Description

• Own end-to-end partner engagement lifecycle.
• Lead partner workshops and analyze trend data.
• Manage incident response protocols and stakeholder comms.
• Provide partner support with empathy to resolve issues.
• Review performance data to suggest operational improvements.
• Coordinate admin tasks and cross-team collaboration.

🎯 Requirements

• Bachelor's degree in any discipline; English and Bahasa Malaysia.
• 1 year of experience in business or tech company.
• Fluent in English and Malay; Mandarin and Cantonese helpful.
• Tech-savvy with Microsoft Office, AI tools, data-driven.
• Able to handle multiple tasks in high-pressure situations.

🎁 Benefits

• Term Life Insurance and Medical Insurance.
• GrabFlex benefits package.
• Parental and Birthday leave; LASA volunteering leave.
• Grabber Assistance Programme.
• FlexWork differentiated hours.